Email us at 10312008@protonmail.com. You must email from the email address that you ordered your service from as well as include your support pin# that is in your welcome email. You can also get support on live chat on our website. Chat is not 24/7 and is best effort, we may not be available on it if answering other customers.

Email us at 10312008@protonmail.com requesting a push from staging to your live site. You must email us from the email address that you ordered your service with and include your support pin that is in your welcome email.

Email us at 10312008@protonmail.com requesting a staging site. You must email us from the email address that you ordered your service with and include your support pin that is in your welcome email. Before requesting your staging site make sure you create a sub-domain where you manage your DNS that points to staging@yourdomain.com with the same IP that is in your welcome email.

In your welcome email you are provided SSH / SFTP information. You can use something like Filezilla or SCTP to access your files.

No. Our servers are kept simple and fast, there is no control panel.

We only provide transactional email for your website, this covers things like password resets, new orders, etc. We do not run any mailservers on our servers as this would compromise speed and security. If you require email I would recommend using something like proton mail, or if you require email using your domain there is 3rd party email services such as Gsuite, Office365, or Rackspace email.

Load More