Anonymous WordPress VPS Provisioning
Your anonymous WordPress VPS is provisioned within 24 hours, you will than receive a welcome email with additional information. We recommend you save that email somewhere safe, and record the recovery pin enclosed in it. Since we collect no identifying information we need a way to verify you own the VPS besides the email address, your secret pin is for this. If you lose that pin we can not help you with any issues that might require us to make changes to your site, and or billing issues.
Backups
Two backups are available to you at no cost:
1.) Daily backups to remote storage, latest 14 backups are retained (you have 14 restore points to choose from).
2.) Daily backups to remote server from inside your WordPress, seven backups are retained. You can restore with these yourself where option #1 requires a support email including your pin.
SSH / SFTP Access
For every site added you are provided a user account which has sftp / ssh access. Please provide a public ssh key on order if you want one added.
Root Access
This is not something we provide and should not be needed, you are provided with a regular user for each site which has ssh/sftp access. If you request root access we will provide it but you forfeit support from us and are on your own.
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